Refund policy

We hope you love your TradBabes order. Because many of our products are made to order, we only accept returns or exchanges for eligible reasons listed below.

Eligible return or exchange requests must be submitted within 30 days of delivery.

Please note that requests submitted outside the 30-day window will not be accepted.

ORDER CANCELLATIONS

Cancellation requests may be submitted within 15 minutes of placing your order.

Because many TradBabes products are made to order, orders may enter production shortly after purchase. Once the 15-minute cancellation window has passed, we may no longer be able to cancel or modify your order.

If you need to request a cancellation, please email us immediately at hello@tradbabes.com with your order number.


ELIGIBLE RETURNS & EXCHANGES

Size Exchange

If you ordered the wrong size, you may request an exchange within 30 days of delivery.

Please email us at hello@tradbabes.com with your order number and the size you would like instead.

To be eligible:

  • The item must be unworn and unwashed
  • The item must be in its original condition
  • Any original tags must still be attached

Customers are responsible for return shipping costs for size exchanges. Original shipping charges are non-refundable.

Wrong Item Received

If you received a different item, size, color or design than what you ordered, please email us at hello@tradbabes.comwith your order number and a photo of the item received.

We’ll review the issue and make it right at no additional cost to you.

Damaged or Defective Item

If your item arrives damaged, defective or with a manufacturing or printing error, please contact us within 30 days of delivery.

Email hello@tradbabes.com with:

  • Your order number
  • A description of the issue
  • Clear photos showing the defect or damage

Once reviewed and approved, we’ll arrange a replacement or refund.

INELIGIBLE RETURNS & EXCHANGES

We do not accept returns or exchanges for:

  • Change of mind
  • Items that have been worn, washed or used
  • Items that have been altered
  • Items returned without their original tags, where applicable
  • Minor variations in color, print placement, texture or finish that can naturally occur during the production process
  • Orders placed with an incorrect shipping address provided by the customer
  • E-gift cards
  • Final-sale items
  • Personalized or custom-made items, unless they arrive damaged, defective or incorrect

REFUNDS

Approved refunds will be issued to the original payment method.

Original shipping charges are non-refundable unless the return is due to an incorrect, damaged or defective item.

Please allow additional processing time for your bank or payment provider to post the refund to your account.

We reserve the right to refuse a return, exchange or refund request that does not meet the requirements of this policy.

QUESTIONS?

If you have any questions about your order or whether your item qualifies for a return or exchange, please contact us at hello@tradbabes.com.